AXTech.Care Inc. hereby establishes this Personal Information Protection Policy (hereinafter referred to as "this Policy") and declares its commitment to comply with this Policy and to handle all personal information in a safer and more appropriate manner.

1. Personal Information

"Personal Information" refers to "personal information" as defined by the Personal Information Protection Law, which includes information about a living individual that can identify the specific individual by name, date of birth, or other descriptions contained in the information (including information that can easily be checked against other information to identify the specific individual) or information that contains a personal identification code.

2.Acquisition and Use of Personal Information

Our company will acquire personal information within the scope necessary for the following purposes and will use the acquired information for these purposes. If we use personal information beyond the scope of these purposes, we will obtain consent from the individual in advance by appropriate means:

1. Personal information provided in connection with the provision of our services and advertising activities.
2. To provide our services (hereinafter referred to as "the Services").
3. To improve and enhance the content of the Services or to develop new services.
4. To inform about new features, updates, campaigns, and other services provided by our company (including sending emails and other direct mails).
5. For necessary communications such as maintenance and important notices.
6. To respond to inquiries from users (including individuals and corporations using the Services) regarding the Services (including verification of the individual's identity).
7. To request cooperation in surveys, interviews, etc., related to the Services, invite participation in various events, or to report the results.
8. To investigate and analyze the usage history of the Services and use the results for the improvement and development of the Services or for advertising distribution.
9. To analyze information such as browsing and purchase history to deliver advertisements for new products and services tailored to preferences and tastes.
10. To identify users who violate the terms of use or attempt to use the Services for fraudulent or improper purposes and to refuse their use.

3.Management and Protection of Personal Information

Our company strictly manages personal information and, except in the cases listed below, will not disclose or provide data to third parties without the consent of the individual. We also take preventive and corrective measures against risks such as unauthorized access to personal information, and loss, destruction, alteration, and leakage of personal information.

1. When it is necessary to protect human life, body, or property and it is difficult to obtain the individual's consent.
2. When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the individual's consent.
3. When it is necessary to cooperate with a state institution, a local government, or an individual or entity entrusted by them to execute the affairs prescribed by laws and regulations and obtaining the individual's consent might impede the execution of the affairs.
4. When the third party is an academic research institution and the personal data is necessary for academic research purposes (excluding cases where there is a potential to unjustly infringe the rights and interests of the individual).
5. When outsourcing the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use.
6. When personal information is provided in connection with the succession of business due to merger or other reasons.
7. When personal information is to be used jointly with specific parties, and the fact, items of personal information to be jointly used, scope of joint users, purpose of use by users, and the name or name and address of the person responsible for the management of the personal information are notified to the individual in advance, or the individual is put in a position to easily know these details.
8. In other cases permitted by law.

4.Outsourcing of Personal Information Handling

Our company may outsource the handling of personal information in whole or in part within the scope necessary to achieve the purpose of use. In such cases, our company will thoroughly examine the qualifications of the subcontractor and stipulate matters concerning confidentiality in the contract, and will conduct necessary and appropriate supervision of the subcontractor. Our company may also jointly use the acquired personal information in accordance with the provisions of the Personal Information Protection Law.

5.Provision of Personal Information to Third Parties

Our company will promptly disclose personal information or records of third-party provision of personal information when requested by a third party, except in the following cases. However, if disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose, we will notify the individual without delay.

1. When there is a risk of harm to the life, body, property, or other rights and interests of individuals.
2. When there is a significant likelihood of impeding the proper execution of our company's business.
3. When it would violate other laws and regulations.

6.Correction and Deletion of Personal Information

• If the personal information held by our company is incorrect, the individual can request correction or deletion of personal information according to the procedures established by our company.
• If our company receives a request from an individual and decides that it is necessary to respond to the request, we will correct or delete the relevant personal information without delay and notify the individual.

7.Suspension of Use of Personal Information, etc.

If an individual requests suspension or deletion of the use of personal information (including suspension of provision to third parties, hereinafter referred to as "suspension of use, etc.") for reasons specified in the Personal Information Protection Law, our company will promptly conduct the necessary investigation and, based on the results, suspend the use of personal information, etc., within the necessary scope and notify the individual. However, if suspending the use of personal information, etc., incurs a large amount of cost or is difficult to suspend, and if alternative measures necessary to protect the rights and interests of the individual can be taken, we will take these alternative measures.

8.Basic Policy on Safety Management Measures

1. Our company will clarify and implement appropriate risk responses by identifying the risks to personal information using established procedures to establish and continuously improve the security management system for personal information.
2. Our company will clearly define the roles and responsibilities for security related to personal information and manage the information appropriately.
3. To maintain the security of personal information, our company will conduct educational and awareness-raising activities for executives, employees, and related parties to ensure they are aware of their responsibilities.
4. Our company will monitor and record that the security management system for personal information is being implemented, and through regular internal audits and management reviews, we will enhance the operational reliability and continuously improve it.
5. In the unlikely event of a security issue related to personal information, our company will immediately investigate the cause and minimize the damage while striving to ensure business continuity.
6. Our company will comply with laws, other social norms, and contracts with customers regarding personal information and its handling.

9.Procedures for Changing the Privacy Policy

Our company will review the content of this Policy as appropriate and strive for improvement. The content of this Policy may be changed as needed, except for matters otherwise specified in this Policy or by law, and the Privacy Policy after the change will take effect when notified to users by the method specified by our company or posted on our company's website.

10.Compliance with Laws and Norms

Our company will comply with Japanese laws and other norms applicable to the personal information we hold.

11.Response to Complaints and Consultations

Our company will accept and promptly respond to complaints and consultations regarding the handling of personal information from individuals. We will also promptly and appropriately respond to requests from individuals for disclosure (including disclosure of records of third-party provision of personal information), correction, addition, deletion, or suspension of use or provision of their personal information.

12.Contact for Inquiries

For inquiries regarding the handling of personal information by our company, please contact the following:

AXTech.Care Inc. : support@axtechcare.com

13.Language

In the event of any inconsistency between the Japanese version and other language versions of this Policy, the Japanese version shall prevail.

14.Governing Law and Jurisdiction

The governing law of this Policy shall be Japanese law, and it shall be interpreted in accordance with Japanese law. Any disputes related to this Policy shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

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